Privacy Policy

Our Commitment to Your Privacy

TrueNorth Lotto ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We are dedicated to being transparent about our data practices, in compliance with Canadian privacy principles and all applicable advertising policies. Your trust is important to us.

Information We Collect

We may collect personal information in the following ways:

1. Information You Provide to Us

• Account Registration: When you create an account, we collect your Full Name, Email Address, and a securely hashed Password.
• Contact Inquiries: When you use our contact form, we collect your Full Name, Email Address, and the contents of your message.
• Ticket Selection: We collect your selected lottery numbers and ticket preferences. (Note: As this is a simulation, we do not process real payments or store real financial data).

2. Information We Collect Automatically

• Cookies and Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, and pages visited. This is done to enhance site security and improve our service. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Service: To create and maintain your account, process your ticket selections, and provide customer support.
• To Communicate With You: To respond to your inquiries and send you important service-related notices (e.g., selection confirmations). We will not send you marketing emails without your explicit consent.
• For Security and Compliance: To monitor for and prevent fraudulent activity, enforce our Terms of Service, and comply with our legal obligations, including age verification (18+).
• To Improve Our Platform: To analyze how users interact with our site so we can improve its functionality and user experience.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We only share your information in the following limited circumstances:

• Secure Payment Processors: In a real transaction, your payment details would be sent directly to a secure third-party payment gateway. We do not store your full credit card information on our servers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Service Providers: We may share information with trusted third-party partners who help us operate our website (e.g., web hosting, email delivery) under strict confidentiality agreements.

Data Security

We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data. We securely hash all user passwords and take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights and Choices

You have rights regarding your personal information:

• Access and Update: You can review and update your account information at any time by logging into your account settings (this feature is simulated).
• Account Deletion: You may request to delete your account by contacting us at our support email.
• Cookie Controls: You can manage your cookie preferences through your browser settings, as detailed in our Cookie Policy.

Children's Privacy

Our services are strictly intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete that information immediately.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: 123 King Street West, Toronto, ON, M5H 1A1, Canada