Responsible Gaming

Our commitment to a safe and responsible entertainment experience.

Our Commitment to Responsible Play

TrueNorth Lotto is committed to providing a responsible and secure environment for adult Canadians. We believe that lottery play should be a fun and occasional form of entertainment, not a source of income or a solution to financial problems.

We are dedicated to promoting responsible practices and providing our users with the information and tools necessary to make informed decisions about their play. Your well-being is our priority.

Strict Age Verification (18+)

Our services are strictly intended for adult users 18 years of age or older (or 19+ in provinces where required). We take our responsibility to prevent underage access seriously.

Any account found to be in violation of our age policy will be suspended immediately. We prohibit anyone under the legal age from using our platform.

Tips for Responsible Entertainment

To ensure lottery play remains an enjoyable activity, we encourage you to follow these guidelines:

  • Play for Fun: View lottery participation as entertainment, not as a way to make money or pay off debts.
  • Set a Budget: Decide on a budget before you play and stick to it. Never spend more than you can comfortably afford to lose.
  • Never Chase Losses: Do not try to win back money you have lost by playing more. Accept the loss as the cost of entertainment.
  • Understand the Odds: Remember that winning is a matter of chance. The odds of winning large prizes are very low.
  • Balance Your Time: Ensure that lottery play does not interfere with your daily responsibilities, work, or social life.
  • Know When to Take a Break: If you feel stressed or are no longer having fun, it's time to step back.

Recognizing Potential Issues

It is important to be self-aware and recognize the signs of problem gambling. Ask yourself or someone you know these questions:

  • Are you spending more money or time on lotteries than you intended?
  • Are you hiding your lottery activity from friends or family?
  • Have you ever borrowed money to play?
  • Do you feel anxious, guilty, or irritable when you think about your play?
  • Do you find it difficult to stop or cut back?
  • Is your lottery play negatively affecting your relationships, work, or finances?

If you answered "yes" to one or more of these questions, we strongly encourage you to seek confidential help from one of the resources listed below.

Tools to Help You Manage Play (Simulated)

As part of our commitment to responsibility, a full user account on our platform (when fully implemented) would include tools to help you manage your activity:

Spending Limits

Allows you to set a maximum amount you can spend on a daily, weekly, or monthly basis.

Self-Exclusion

A feature that allows you to take a "time-out" from our service for a set period or permanently. During this time, you will not be able to log in or make purchases.

Activity History

A clear dashboard showing your transaction and play history, so you can easily track your spending over time.

Get Help: External Canadian Resources

If you or someone you know needs support, confidential and free help is available 24/7. These professional organizations are not affiliated with TrueNorth Lotto and are dedicated to providing assistance.

Contact Our Support Team

If you have questions about our responsible gaming tools or wish to discuss your account, please contact our support team. For immediate help, please use the external resources listed above.

Email: [email protected]

Age Verification

This website is intended for users who are 19 years of age or older in Canada. Please confirm your age to continue.

By continuing, you confirm that you are at least 19 years old and you agree to responsible use.